Overview: A leading investment bank was facing challenges in its trade settlement processes due to manual and fragmented systems. The lack of automation was leading to errors, delays, and increased operational costs.
Challenges:
- Manual and paper-based trade settlement processes resulted in errors and inefficiencies.
- Lack of visibility across different departments and systems.
- Difficulty in tracking and resolving exceptions.
- Compliance and regulatory requirements were becoming harder to manage.
Solution: The bank implemented Appian BPM to automate and streamline its trade settlement processes. The solution included:
- Designing and automating workflows for trade validation, confirmation, and settlement.
- Integration with existing systems to enable seamless data flow.
- Implementing real-time exception tracking and resolution.
- Building compliance checks and audit trails into the process.
Results:
- Reduced settlement cycle times by 40%.
- Minimized errors and exceptions, leading to a 30% decrease in operational costs.
- Improved visibility and transparency across departments.
- Enhanced compliance and regulatory adherence.
- Increased customer satisfaction due to faster and accurate settlement processes.